Dynamic Government Performance Measurement Online
Performance measurement is recognized as a valuable tool for municipal leaders to evaluate the efficiency and cost of services that their administration and staff 
provides for residents. One of the challenges in accurately measuring the efficiency and cost in the performance of specific departments is having a reliable set of benchmarking data and the proper tools to analyze and utilize the results.
Dynamic Government Performance Measurement is the online application of a program originally created by Northwest Municipal Conference administrative professionals. Developed to provide subscribers with comparative performance data from municipalities within a specific geographic region, the Citytech USA team has expanded the program to make this a vital tool for local government administrators. Subscribers benefit by using the program to identify areas of service and fiscal excellence as well as target areas of needed improvement.
Dynamic Government Performance Measurement incorporates a number of features that make it an indispensable tool for local government administrators, including the following:
- Modular system allows independent evaluation of departments
- Online comparison with similar local governments
- Automatic calculation of efficiency measures
- Reversed efficiency measurement calculation to see impact of potential changes
- Tracking of annual trend data
- Online report generation
To learn more about the potential benefits of online performance measure, click here.
Dynamic Government Performance Measurement consists of five modules that focus upon specific departments:
Base System & Finance
Starting point for successfully implementing Dynamic Government Performance Measurement. Includes demographic data about each community to set comparatives, plus the following financial data: tax rates and revenues, administrative costs to process water bills and vehicle stickers, worker’s compensation insurance premiums, etc.
Community Development
Number and value of building permits issued, number of various inspections performed and citations issued, time for service request compliance, etc.
Fire Department
Position staffing levels, number of service and investigative calls, emergency response times, etc.
Police Department
Volume of service calls, number of citations issued, hours devoted to training and crime prevention activities, etc.
Public Works
Fleet maintenance expenses, snow removal costs, tree trimming activity, water and sewer line replacement volume, etc.
Dynamic Government Performance Measurement is only available to municipalities. The subscription rate is $100 for the base module (required) and $100 for each additional module.
To subscribe to Dynamic Government Performance Measurement, please download a copy of the Subscription Agreement below and submit to Citytech USA.
If you would like more information about this program, please contact Larry Bury at (847) 296-9200.
DGPM Subscription Agreement